SugarHouse Casino Review
$200
| Bonus Offer | 10 |
|---|---|
| Casino Game Variety | 10 |
| Interface | 8 |
| Payment Options | 9 |
| Customer Support | 8 |
Bonus Terms:
- New player account is required.
- Bonus credited to your player account within 48 hours.
- You must activate the bonus via the Bonus Bank.
- The bonus needs to be played through within 30 days or it expires.
- 1x play-through requirement only.
- Bonus money can only be wagered on slots, video poker games, or sports bets.
- Offer only valid in NJ.
SugarHouse Casino offers up a sweet treat with a fantastic matched deposit welcome bonus up to $200. Also, this online casino has the SugarHouse Sportsbook directly integrated into either the mobile app and desktop interface.
It is one of the first New Jersey casinos that went online. This is why it's so popular today! Join me as I take you through an expert analysis in this SugarHouse Casino review. I leave no stone left unturned!
- Huge selection of casino games with almost 700 titles
- Amazing deposit match welcome bonus offer
- Live casino games from Atlantic City
- Good variety of banking methods
- Complicated Loyalty Program
- A busy browser interface with quick scrolling banners
- Craps is not available
Welcome Bonus
Get ready for the best online casino bonus offer. SugarHouse Online Casino offers new players a 100% deposit match bonus up to $200 when entering the promo code “CASINO”. Best of all, the bonus releases with only a 1x play-through.
How to Claim
- Visit SugarHouse Casino and click on “Join Now” in the top-right corner.
- Use the promo code “CASINO”.
- Deposit at least $50.
- Once the bonus credits to your account within 48 hours, activate it in your Bonus Bank.
How to Release
According to the bonus terms, the bonus money can only be wagered on slots, video poker or sports bets. Therefore, don’t play from the selection of table and card games. Also, bingo, keno and Slingo games are not available to clear this bonus either.
The 1x play-through requirement is really quite the sweet treat, which is not surprising considering the namesake SugarHouse. What this truly means in simpler terms is if you deposit $50 or more, you need to wager $200 to withdraw any winnings. That's the amount that you get in bonuses.
Indeed, SugarHouse Casino offers a fantastic bonus due to the 1x play-through requirement. For example, compare the bet365 Casino bonus offer, which is another deposit match bonus up to $100 that requires a 15x bonus play-through requirement.
Ongoing Betting Promotions
While SugarHouse Online Casino NJ does offer ongoing promotions, the selection is sparse. Typically, there may be one other seasonal casino game promotion running. Actually, it appears more sports betting promotions run compared to casino promotions.
Nonetheless, an ongoing promotion is Daily Free Bingo Games. Existing players receive an invitation to play in up to 20 games of Bonus Bingo. Look within your invitation for the specific RSVP period. Then, make sure to accept within the period. Otherwise, your Bonus Bingo invitation expires.
Now, a loading screen pops up and you will have to wait until there are enough players to start the Bonus Bingo Game. Notably, you must manually daub your Bingo card by either clicking or tapping the squares. Make sure that you do not inaccurately claim “Bingo!” or else you will forfeit the game. If you do win a Bonus Bingo Game, your Bonus Money is credited to your player account with a 1x play-through requirement before withdrawing.
Finally, be sure to follow SugarHouse Online Casino on social media such as Facebook, Twitter, Instagram and YouTube. Unique social media promotions run monthly and allow you to earn some extra bonus money.
Casino Games at SugarHouse Casino
The SugarHouse Online Casino is powered by Rush Street Interactive, a leading gaming software developer. Thus, the portfolio of casino games offered is extensive, to say the least, at 684 total games at the time of writing this review.
However, this vast collection of casino games need not overwhelm you. My expert review below breaks down all of the offerings at PlaySugarHouse NJ.
Casino Game Providers
SugarHouse Casino Online NJ partners with an impressive 24 software providers, far greater than the majority of other online casinos.
Casino Top Titles
Find your favorite top online slot titles, plus many more:
- 88 Fortunes
- Endless Treasure
- Rockin’ Bacon!
- Fu Nan Fu Nu
- Chicken Fox
Slot Title Comparison
Only at PlayingLegal, get a real comparison of the amount of slot titles offered here versus other leading NJ online casinos.
| Casino Name | Slot Titles Offered | Number of Software Providers |
|---|---|---|
 SugarHouse Casino | 684 | 24 |
 BetMGM Casino | 315 | 6 |
 FOX Bet Casino | 186 | 4 |
No doubt about it here, SugarHouse Casino NJ offers a stunning selection of online slots. Find the most popular slot titles along with various new and exclusive titles being released continuously.
Progressive Jackpot Slots at SugarHouse Casino
Certainly, SugarHouse Online Casino is no stranger to progressive jackpot slots. In fact, the name SugarHouse gained notoriety for big jackpot payouts, particularly with the Divine Fortune title.
Obviously, the draw to progressive jackpot slots is the allure of possibly hitting a considerable jackpot and turning a small wager into a huge win. Currently, SugarHouse Casino NJ offers six progressive jackpot slots to choose from:
- Divine Fortune
- China Shores
- Gypsy Fire
- China Mystery
- Jumpin’ Jalapenos
- Mercy of the Gods
Divine Fortune is by far the most popular progressive jackpot slot in the Garden State. Produced by NetEnt, Divine Fortune only launched in 2017 but has quickly gained fans due to the high payouts associated with hitting the Mega Jackpot.
PlaySugarHouse holds title to the second biggest Divine Fortune Mega Progressive Jackpot ever paid out in New Jersey. In fact, the lucky winner was playing on the SugarHouse mobile app when the jackpot struck on Aug. 2, 2018, for over $287k.
Although not New Jersey, SugarHouse Online Casino in Pennsylvania deserves an honorable mention. The record for the highest Divine Fortune Mega Jackpot in the United States for $535k hit in May 2020 on the SugarHouse PA mobile app.
Table Games
If table games are what you desire, easily find them under the “Filters” drop-down under “Table & Card Games.” At the date of this review, SugarHouse Online Casino NJ offers 30 table game options.
Most importantly, craps is not currently offered at SugarHouse Casino. If you desire to play online craps, I suggest playing at BetMGM Casino.
Blackjack
Take your pick from eight different blackjack games:
- Infinite Blackjack
- Blackjack (min. $0.10)
- Blackjack Xchange
- Super Fun 21 Extreme
- Zappit Blackjack
- Blackjack (min $1.00)
- 777 Blazing Blackjack
- Multi-hand Blackjack
Besides, there are two exclusive SugarHouse Casino blackjack titles:
- SugarHouse Casino Single-Deck Blackjack
- SugarHouse Casino Multi-Bet Blackjack with Optional Sidebets
Also, live dealer blackjack is available.
Roulette
Eight different online roulette varieties are available:
- Roulette First Person
- American Roulette
- Roulette (min. $0.10)
- Lightning Roulette
- Roulette Advanced
- French Roulette
- European Roulette
- Roulette Live Dealer
Video Poker
Under the “Video Poker” located from the “Filters” drop-down, there are 15 different video poker games to choose from:
- Game King Video Poker
- Triple Play Draw Poker Multi-Hand
- Ten Play Draw Poker Multi-Hand
- Five Play Draw Poker Multi-Hand
- DJ Wild
- Mississippi Stud
- Texas Hold’em Plus
- Deuces Wild Elite
- Double Double Regal Poker
- Jacks or Better
- Jester Poker
- Regal Poker
- Deuces Wild
- Regal Poker
- Double Regal Poker
Again, from the “Filters” drop-down, when you select “Table & Card Games,” find more video poker and card game varieties.
- Casino Hold’em Poker
- Let It Ride
- Fortune Pai Gow Poker
Virtual Sportsbetting
SugarHouse Online Casino offers five virtual sports betting titles:
- Horses
- Greyhounds
- Motorcycles
- Soccer
- Cars
However, be aware the minimum bet on these virtual sports betting games is $2.00.
Slingo
Ultimately, SugarHouse NJ offers the biggest Slingo selection available with 16 titles.
- Slingo XXXtreme
- Slingo Maximus
- Slingo Fortunes
- Slingo Carnival
- Slingo Extreme
- Monopoly Slingo
- Deal or No Deal Slingo
- Slingo Cascade
- Slingo Showdown
- Slingo Riches
- Slingo Reveal
- Baking Bonanza
- Slingo Wild Adventure
Video Bingo and Keno
If you’re interested in online bingo and keno, SugarHouse Online Casino NJ offers:
- Ancient Thunder Keno
- Mega Ball Action Bingo
- Empire Action Bingo
Live Casino at SugarHouse
Live Dealer Games at SugarHouse is powered by Evolution Gaming. The live dealers are physically located at the Golden Nugget Hotel & Casino in Atlantic City, NJ. Navigate to the Live Dealer Games in two ways:
- Under “Filters,” select the Evolution Live Casino.
- Under “Filters,” select “Table & Card Games.”
If you navigate via the second option using “Table & Card Games,” be aware that you will need to sort through the other table games offered in order to find the Live Dealer Games.
Choose from 11 Live Dealer Games by Evolution Live Casino:
- Blackjack Live
- Infinite Blackjack
- Baccarat Live
- Roulette Live
- Dream Catcher
- Ultimate Texas Hold’em
- Roulette First Person
- First Person Lightning Roulette
- Lightning Roulette
- Three Card Poker
- First Person Dream Catcher
Mobile App
Firstly, it is a little confusing about what the mobile app associated with SugarHouse is called. In detail, when you download the mobile app for either Android or iOS, it is called SugarHouse. Moreover, the online casino and sportsbook are integrated into one.
The confusion sets in if you search the Apple App Store. You will not find the SugarHouse Sportsbook, instead, you need to search PlaySugarHouse. The inconsistency follows through SugarHouse on Twitter; the handle is @PlaySugarHouse for the PlaySugarHouse Sportsbook in both PA and NJ.
Mainly, the inconsistency is due to the original website named PlaySugarHouse. The parent company, Rush Street Gaming, realizes the inconsistency in the history of the brand name and is now moving forward with the rebranding to BetRivers.
Besides that, the mobile app itself overall scores high marks. The user interface is less busy, unlike the browser-based SugarHouse Casino interface with quick scrolling banners. Also, the “Real Money Winners!” section is condensed, showing only the latest winner at the bottom of the mobile app.
On the other hand, a negative to the SugarHouse mobile app is that some of the game icons do not load or are broken. Also, it is not just one game or game type. There were a handful of casino game graphics that displayed as broken.
How to Download App
- Visit the SugarHouse website and navigate to “Download Our Free Apps!” located at the bottom right of the browser interface.
- Download PlaySugarHouse.apk file for Android or iOS, the download starts automatically when you click the Apple icon.
- For Android devices, you may need to enable “Unknown Sources” security setting.
- After the mobile app finishes installing, launch and sign-up for a new player account.
Browser Based Interface
Although there is a multitude of casino games, the browser-based desktop interface at SugarHouse Online Casino loads quickly. Additionally, the search feature plus filters are prominent and easily accessible. Finally, it must be pointed out that you also can sort by Game Studios, allowing you to easily filter games by your desired software provider.
On the other hand, although the organization of the SugarHouse Casino is neat and loads quickly, there are a few negatives. Firstly, the scrolling banner switches too quickly, causing discomfort to the eyes. Indeed, it would be preferable if the scrolling banner switched at a slower pace. Then, there is a scrolling list of “Real Money Winners!” to the side of the interface that constantly changes, distracting you from the list of casino games. Finally, navigating to Live Dealer Games is a challenge.
Overall, it would be more preferable for the browser interface of SugarHouse Online Casino to appear more like the PlaySugarHouse mobile app. The layout is cleaner and less busy to the eyes.
Payment Methods
In terms of payment methods for SugarHouse, this NJ online casino offers considerably standard options.
For withdrawals, each transaction is capped at $25,000 by SugarHouse Casino. The minimum for most methods is $10, with the exception of requesting a check in the mail which requires a minimum of $500.
| Payment Methods | Payout Time |
|---|---|
| Online Banking/ACH | 2-5 Business Days |
| 30 Minutes After Approval | |
| Casino Cashier Cage | Instant |
| Physical Check in Mail | 10-14 Business Days |
| SugarHouse Play+ Card | Instant |
Featured Payment Methods
As far as convenience goes, you really can’t beat PayPal, especially if you already have an account. Additionally, the processing time for receiving your funds through a withdrawal request is only 30 minutes.
If your credit or debit card is declined as a deposit option, highly consider signing up for the SugarHouse Play+ Card. You may deposit instantly although, your physical Play+ Card will take 10-14 business days to arrive.
Best of all, withdrawals are instant after approval on your Play+ Card, which is accepted anywhere Discover cards are accepted. To sign-up for your SugarHouse Play+ Card, go to your Cashier and under Deposit, select SugarHouse Play+. Follow the prompts and click “Register.”
Legal
Fully legal and licensed by the New Jersey Division of Gaming Enforcement, this online casino has its license granted by the Golden Nugget Hotel Casino & Marina in Atlantic City.
| SugarHouse Company Review | |
|---|---|
| Parent Company: | Rush Street Gaming |
| Software: | Rush Street Interactive |
| New Jersey Partner | Golden Nugget Hotel Casino & Marina |
| Address: | 600 Huron Ave, Atlantic City, NJ 08401 |
| NJ License: | NJIGP 19-002 |
| International Licenses: | Canada |
| Phone: | (855) 752-9101 |
| Email: | Must Submit Request Via Online Form |
License: NJIGP 19-002
License: PGCB #110298
Company History and Background
Initially, the physical casino located in Philadelphia was named SugarHouse Casino. However, in Oct. 2019, SugarHouse officially became Rivers Casino Philadelphia. According to the parent company, Rush Street Gaming, it is the plan to create consistency in branding throughout their casino properties spanning other states.
It may be possible that when BetRivers NJ launches, that the PlaySugarHouse and SugarHouse branding still stands. Indeed, this remains the case in Pennsylvania. In the Keystone State, you can opt to play on BetRivers PA or SugarHouse PA online.
In New Jersey, SugarHouse Online Casino launched in 2016 thanks to the partnership of Rush Street Interactive and the Golden Nugget Casino. Then, the SugarHouse Sportsbook soon followed along with the mobile app. However, what is interesting about the SugarHouse Sportsbook is that its land-based partner is not Golden Nugget. Instead, SugarHouse Sportsbook is licensed through Monmouth Park in order to offer more bets.
Expansion
Currently, Rush Street Gaming is focusing not just on online expansion but also building physical casinos. Look next for Rivers Casino Portsmouth in Virginia.
However, the BetRivers online first launched in Pennsylvania. Now, BetRivers is available in Indiana, Colorado, along with Illinois. Also, Michigan is the next state slated for launch in 2021.
The SugarHouse online brand, considered the sister site of BetRivers, is available in Pennsylvania and New Jersey.
Other SugarHouse Products
Responsible Gambling
SugarHouse Online Casino NJ provides an extensive responsible gaming section within the FAQs. In fact, there are a total of 7 FAQ articles dedicated to responsible gambling.
To begin with, you may request a cooldown or self-suspension from as little as 3 to 365 days. Keep in mind, though; you may not have a change of heart and ask to reverse or shorten the period you initially requested.
To request a cooldown or self-suspension:
- Click on “My Account” and then “Responsible Gaming.”
- Next, choose the “Self-suspension” tab.
- Finally, choose your period of self-suspension and click “Suspend Me.”
Other limits which you may also set are:
- Deposit limits
- Spending limits
- Time limits
- Self-exclusion
Please note that self-exclusion does not just exclude you from SugarHouse Online Casino but from any online gambling site within New Jersey. Self-exclusion lasts from 1 to 5 years and cannot be changed as well.
To initiate a self-exclusion, follow the steps above except choose the “Self-exclusion” tab:
- Review your personal information and enter the last four of your SSN.
- Click on “I Agree” after reviewing the Waiver and Release.
- Click on “I Agree” after reviewing the Personal Declaration.
- After reviewing the “Authentication and Submission,” check off the acknowledgments and select the length of your self-exclusion from 1-5 years.
- Select “Submit Self-Exclusion Request” and click “Confirm” on the last pop-up.
For more help, call 1-800-GAMBLER or the National Council for Problem Gambling.
Loyalty and Rewards
The iRush Rewards Loyalty Program rewards you for casino play. The more you play, the higher your Loyalty Level.
| iRush Loyalty Level | Points Required |
|---|---|
| 1 | 40 |
| 2 | 160 |
| 3 | 400 |
| 4 | 760 |
| 5 | 1,400 |
| 6 | 2,800 |
| 7 | 5,200 |
| 8 | 8,800 |
| 9 | 13,600 |
| 10 | 20,000 |
| 11 | By Invite Only |
Notably, points are adjusted on a 60-day basis. Retain your points earned up to 30 days and points earned from 30-60 days are averaged and then removed from your current Loyalty Status. These points are then turned into Rewards or Bonus Store Points, which remain valid for 365 days before they expire.
In detail, earn points that are based on the RTP of each game for all real money wagers. For example, a casino game with a 95% RTP equates to 1 point earned per $5 wagered. Also, there is a more thorough breakdown in the table below. To be sure, you can always track your Loyalty Level through the progress bar located near “My Account” or on “My Rewards.”
| Casino Game RTP | Wager To Earn 1 Point |
|---|---|
| 94.0% | $4.17 |
| 95.0% | $5.00 |
| 97.5% | $10.00 |
| 99.0% | $25.00 |
VIP Benefits Level 7-11
Once you earn VIP status (from Level 7-11) at SugarHouse Casino NJ, receive a whole host of additional exclusive perks and benefits.
- VIP Promotional Monthly Calendar:
- Birthday Scratch Card or Bonus Money
- High Stakes Bingo Games
- SugarHouse Swag
- Dedicated Concierge Service
- VIP Events (Level 8-11)
- Expedited Withdrawal (Level 8-11)
- Luxury Gifts (Level 9-11 for six consecutive months)
- VIP Thank You Dinner (Level 10-11) once every three months
- VIP Hotel Stays
- Elite Level 11 VIP Promotions
- Free Apple or Android (Level 11 for three months)
- VIP Transportation
- Elite Level 11 Ultra-luxury Gifts
- Free Play and Dining Offers at Rivers Casino Philadelphia dependent on VIP Tier
- Food Comps are 200:1
- Free Slot Play is 400:1
- 30 day rolling period before points get awarded again
| Tier Level | Points Awarded |
|---|---|
| 7 | 14,000 |
| 8 | 26,000 |
| 9 | 38,000 |
| 10 | 50,000 |
| 11 | 100,000 |
Customer Support
Most importantly, SugarHouse Casino Online does not offer 24/7 customer support. Instead, customer support is available most hours of the day from 9:30 am ET until 2 am ET.
My advice is to first try the extensive FAQ section, as evidenced above by the multiple sections dedicated to responsible gaming. Next, I enjoy the convenience and ease of contacting a Live Chat agent before trying email or phone. Overall, my experience with the SugarHouse customer support team is very positive. Customer service agents are friendly, knowledgeable and helpful. Most importantly, the team is very responsive minus the hours where customer support is not available, of course.
How to Contact
Phone: (855) 752-9101
Email: Form Submission
Live Chat: 9:30AM-2AM
Phone: (855) 752-8181
Email: Form Submission
Live Chat: 9:30AM-2AM
Final Verdict
Overall, the SugarHouse Online Casino NJ scores high marks. However, there are a few negatives, such as the browser interface is too busy with quick scrolling banners. Also, the iRush Loyalty Rewards Program is complicated. On the other hand, the positives, such as a vast portfolio of casino games, integrated sports betting plus what appears to be the best-matched deposit bonus offer, outweigh any negatives.
The welcome bonus offer may not be the most generous one, but it sure is easy to clear!
SugarHouse Casino Review FAQs
Does PlaySugarHouse NJ Online Casino offer Live Dealer Games?
The Sugar House Casino offers a variety of Live Dealer casino games, including blackjack, baccarat, roulette and a variety of poker.
Does SugarHouse Casino have a VIP program?
SugarHouse Casino* does have a loyalty program called iRush Rewards. If you’re looking for more information, you can click on the ‘Rewards’ tab at the top of the home page for a full explanation.
How many online slots games does SugarHouse Casino offer?
There are over 500 different slots at Sugar House Casino – including several progressive slots like the popular Divine Fortune.
What is the initial deposit bonus offered at NJ SugarHouse?
SugarHouse Casino Online welcomes new players with a 100% bonus up to $200. For further details, check out our review above or visit the “Promotions” tab of the home page.
Specification: SugarHouse Casino Review
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