Previously, there was a loyalty rewards program where online play earned Trop Points. However, it is discontinued as of Nov. 12, 2019. For now, when you wager online, you can earn Comp Dollars towards a visit to the physical Tropicana casino.
Now, there is a VIP program, but the details remain unclear. Tropicana Casino states “Due to the Responsible Gaming Guidelines and as a promotor of responsible gambling, we are unable to provide a specific level of activity required in order for you to qualify as a VIP member.”
Essentially, the online casino wants you to obtain VIP status due to your natural gameplay rather than hitting a goal of accruing points. Honestly, this appears to be a trend. For example, PokerStars has also unveiled a loyalty program based on chests where it is impossible to tell where you stand in loyalty levels.
Regardless, if you do get an invitation to their Online VIP Loyalty Program, you receive several exclusive benefits and perks:
- Dedicated customer service team
- Individual VIP bonuses
- Birthday bonuses
- Personalized luxury gifts and birthday presents
- VIP promotions
- Personalized information and reviews plus advice tailored for you
On top of that, you may also receive:
- Weekend getaways to Tropicana Casino complete with dinner and show tickets
- Premium tickets to shows and sporting events
- Fine dining experiences
- Personalized and specialized treats